A: A secure software application and organizational tool you may use to easily store, arrange, and secure your health information and important documents in one place.
- Your information will be at your fingertips 24/7 no matter where you are located if there is an internet connection.
A: A Personal Advocate and Liaison who will assist you with collecting, organizing, and managing your information in a UNIFIED H.I.N.T.S account.
- You are assigned a PAL when you subscribe to the Gold or Gold Plus concierge plans.
A: Yes, we use HIPAA guidelines and technology to secure and encrypt your health information and documents. Our secure technology includes:
- AWS (Amazon Web Services) – This service is used to host the application on encrypted servers.
- Encrypted Database – This encryption protects your information at rest (while it is being stored).
- SSL (Secure Socket Layer) Certificate – This certificate ensures the website security and protects your information in transit (as you make updates to your information in the database).
- Audit Trails – These logs track all customer logins and changes made within the application.
- Username and Password – You are required to create a unique username and password when you sign up for an account. There is a minimum password requirement to ensure you are creating strong passwords. *Remember to protect your password at all times!!
- Password Protected Report – The application requires the recipient(s) you share your personal health report with to use a temporary password to view the report. This password expires within 72 hours.
- Automatic time out – You will be automatically logged out of the application if it remains idle for 10 minutes or more.
- Authorize.net – This service is used to secure payment collection.
A: We offer 4 subscription plans that may be paid on a monthly or annual basis.* Pricing is subject to change
- Silver plan (Individual) – 1.99/month or 19.99/annually
- Silver Plus plan (Up to 4 family members) – 3.99/month or 39.99/annually
- Gold plan (Individual w/concierge service) – 9.99/month or 99.99/annually
- Gold Plus plan (Up to 4 family members w/concierge service) – 19.99/month or 199.99/annually